👉 Most of our orders, totaling 95%, are dispatched on the same day or the following day.

👉 Our primary warehouse is situated in WHEELING, IL.

👉 Depending on your location and warehouse availability, your order may be shipped from various states.

👉 In January 2024, the average delivery time for our customers' orders was 4.6 days.

Please reach out to our customer service team if you wish to specify an exact delivery date and we will work to make this happen for you.

We understand that mistakes happen to everyone at times.

Should you encounter any issues, please don't hesitate to reach out to us at hello@shopsensora.com.

Our dedicated team is committed to assisting you promptly and resolving any concerns you may have within 24 hours.

All products are shipped in discreet packaging without the "Sensora" name displayed on the exterior.

Your credit card statement will only show "Sensora llc" as our name.

We strictly maintain the privacy of our mailing and email lists, never sharing or trading them with any other entities, and do not engage in sending unsolicited or junk mail.

If you need to cancel an order after you place it, be sure to let us know ASAP. As long as your order hasn't shipped yet, we can usually cancel it successfully.

You'll receive a Gift Card in the amount of any order cancellation.

Nope -- not unless it's Sensora's fault.

You are kindly invited to review our Shipping & Return Policies and Refund policy for further details.